Awards & Partnerships

Wales 5 Star Pembrokeshire Tourism Awards - Silver Award 2014 Pembrokeshire Tourism Awards - Silver Award 2013 Self Catering Web Awards - Regional Winner 2013 Premier Cottages Member Wales in Style Member Rare Hideaways Member
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East Jordeston Cottages

Terms & Conditions

Bookings

Bookings made via our online system remain provisional until confirmed by us. We aim to respond to your booking request within 24 hours.

Your provisional booking must be confirmed within 7 days of booking by paying a non-refundable deposit of 30% of the total booking value.

The balance of your booking must be received 6 weeks before your holiday arrival date.

If your booking is made within 6 weeks of your arrival date, the full cost will be due at the time of booking.

Cancellations

We advise you to take out Holiday Cancellation Insurance when booking, just in case you need to cancel your holiday.

If you cancel your holiday more than 6 weeks before your arrival date, we will retain the non- refundable deposit.

If you cancel your holiday less than 6 weeks before your arrival date, we’ll make every effort to re-let the cottage. If we are unable to re-let the cottage, you will be required to pay the full rental price.

If the cottage is re-let, we’ll retain the 30% non-refundable deposit and refund the remainder of your balance to you.

Payments

We accept the following forms of payment:-
BACS transfers
Debit cards
Credit cards (except Amex) – there is a 2% charge for payments by credit card
Cheques

Arrival & departure

Your cottage will be ready for you from 3pm on your arrival day.

We kindly request that you vacate your cottage by 10am on your departure day.

Cottages and property

All of our cottages are furnished and let for the number of guests specified for each cottage. This number must not be exceeded.

During your stay, you are fully responsible and liable for the cottage and its contents. Please inform us immediately of any accidental damage or breakages so that repairs or replacements may be carried out.

The property must be left in the same state of cleanliness and repair in which it is found.

All personal belongings are ‘at your own risk’.

Power, heating fuel, bedlinen and towel hire are included in the rental price. We also provide free WiFi connection for internet access, although we cannot offer technical support or guarantee a connection or quality of service.

If your holiday is longer than one week, we will provide clean bedlinen and fresh towels after one week.

Smoking is not allowed inside any of the cottages.

Pets are not allowed.

St. Florence, Tenby, Pembrokeshire, SA70 8NT. Wales, UK.
+44 1834 871627 •
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